Refund Policy

You may request a refund within 7 days of your initial payment for one-time programs if no sessions have taken place or digital materials accessed. After this period or once a session/material is delivered, that portion is non-refundable.

Completed or partially-completed sessions and any digital resources already accessed cannot be refunded. If you purchased a multi-session package and have used some but not all sessions, only the unused sessions are eligible for a pro-rated refund.

You may cancel your Monthly Partnership at any time. Cancellation takes effect at the next billing cycle; no refunds for partial months are given, but you will retain access until the end of your paid period.

If you miss a session without prior notice, the session is considered delivered and cannot be refunded. Sessions can be rescheduled with reasonable advance notice—please use our Contact page to arrange.

If you notice a duplicate or accidental payment, contact us immediately. Verified duplicate or accidental charges will be refunded in full.

Email us at the address on our Contact page with your name, payment details, and reason for the refund request. We aim to respond within 3 business days.

Approved refunds are processed through Stripe. Funds will be returned via your original payment method within 5–10 business days, depending on your financial institution.

If you believe a chargeback is necessary, please reach out to us first—we are committed to resolving disputes promptly and fairly before external actions are taken.